Shipping policy

Shipping/Delivery

1.  Subject to availability, we will use all reasonable endeavours to deliver the Services you have ordered as soon as possible after your order is accepted by us.
1.1  We will deliver directly to the address specified in your order.
1.2 The precise timing of a delivery cannot be specified. Certain deliveries may require a signature to confirm receipt.
1.3  Once delivered, the Services ordered will become your property and your responsibility and, except in relation to Services that are damaged or faulty when delivered or have been incorrectly delivered, we will not accept any liability for their loss, damage or destruction after they have been delivered.

Shipping Services

(We use Royal Mail Tracked 48 service for our shipping labels & tracking will be given to the customer as soon as label has been completed)

Down Your High Street - Shipping
If you placed your order via Down Your High Street, the tracking number provided is for Parcels to Go. Go to www.parcel2go.com and enter the tracking number to see the status of your order.

Delivery Times 48 Hour delivery on all items sent to the UK / 2-4 Days
(Orders may take longer to arrive due to variables outside of your control / Deliveries may take longer than expected due to the Coronavirus crisis.
Royal Mail estimate 3-7 working days)

Pick Up In Store
If local to Brighton East Sussex we offer a pick up in store option / please see our store details below:

Fiveways Arts & Crafts

261 Ditchling Road

Brighton

East Sussex

BN1 6JH
 
Opening Hours: Monday-Saturday 09.30-05.30

For any further information please email us on:

Email: info@fivewaysartsandcrafts.co.uk

or Call us Directly on: 01273 551600